FAQ


How are we able to charge these prices you ask?
We work directly with the manufacturer, so there is no middle man in the process, and this way we can offer our merchandise at extremely low prices. 

Can I change my order/shipping details?

If you need to change your order/shipping details please let us know within 24 hours. Typically we will be able to change it without an issue. If we have already shipped your product, unfortunately there is little we can do, as we process and ship it out as fast as possible. Still tell us and if we can find a solution, we will help you out! Please send us an email to theredtagworld@gmail.com for this matter.

When will my order arrive?

Here at Red Tag World, we ship to basically every location on the globe. Because of that, our shipping time will vary. Typical shipping time is between 15 and 30 days. Some instances, it can take up to 45 days. For some regions however, it can be up to 60 days.

I haven't received my package yet. Is it coming?

If you made an order with us, your order is coming! If it has been over 60 days, please send our customer service team an email. We will track your items and if there is any issue, we will organize a refund for you!

My order status still hasn't changed? Can you please explain this?

That is simply shopify's tracking system. If you have made an order, it is processed and shipped within 48 hours. It simply means there is a delay between our software and shopify. This is currently a technical glitch that we are trying to fix. Do not fear, your package is on its way :)

What shipping service do you use?

Because we ship worldwide, we use multiple shipping services. With our global reach, it will vary on your location and inventory available at each warehouse.